Car accidents can be stressful and overwhelming, but knowing how to properly file a claim with your insurance company can help make the process a bit easier. Here are some steps to follow when claiming insurance for a car accident in 2023:
- Report the accident to the police: If anyone is injured or there is significant damage, it is important to call the police and have them file an accident report. This report will be necessary when filing your insurance claim.
- Get contact information from any other drivers involved: Be sure to get the names, phone numbers, and insurance information of any other drivers involved in the accident.
- Take photos of the damage: Take photos of the damage to your vehicle and any other vehicles involved. This will help document the extent of the damage and may be useful in resolving any disputes with the insurance company.
- Notify your insurance company: Contact your insurance company as soon as possible to report the accident. Your insurance company will provide you with a claim number and a claims adjuster will be assigned to your case. They may ask you for a copy of the accident report and any other relevant information.
- Keep records: Keep track of all the expenses related to the accident. This includes medical expenses, car repairs, rental cars, and any other expenses related to the accident.
- Be prepared to provide documentation: Your insurance company will likely require documentation such as bills, receipts, and repair estimates. Be prepared to provide this documentation in a timely manner.
- Follow up with your insurance company: Keep in touch with your insurance company throughout the claims process. Follow up if you have not received a response or if you have any questions about the status of your claim.
- Consult with a lawyer: If you have any disputes or issues with your insurance company, it may be helpful to consult with a lawyer. They can guide you through the legal system and make sure your rights are upheld.
By following these steps, you can make the process of claiming insurance for a car accident as smooth and stress-free as possible. It’s important to remain calm and stay organized, and to work closely with your insurance company to ensure that your claim is handled efficiently and fairly.

Documents required to make a claim
The insurance provider could ask you for certain paperwork to assist them to verify and approve the claim. You must complete the claim form and submit all required paperwork for the claim. The list of paperwork you must provide when filing an automobile insurance claim is as follows:
- your insurance policy in copy
- Police issued a first information report (FIR).
- Completely completed and signed Claim Form
- a copy of your vehicle’s registration certificate
- a copy of your driver’s license
- a thorough breakdown of the repairs’ cost
- In the event of physical injuries, medical receipts
- original invoices for additional costs incurred
Third-Party Claim
A third-party claim is a type of car insurance claim where an individual makes a claim against another individual’s insurance policy after an accident. This type of claim is typically made when the individual who caused the accident is not covered by their own insurance policy or if they do not have enough coverage to cover the damages.
In a third-party claim, the individual making the claim is referred to as the “third party,” while the individual whose insurance policy is being claimed against is referred to as the “first party.”
For example, if person A causes an accident with person B, and person B suffers injuries and damages, person B can make a claim to person A’s insurance company as a third party. The insurance company of person A will then investigate the incident, and if they find that person A is at fault, they will compensate person B for the damages caused by the accident.
It’s important to note that in a third-party claim, the first party’s insurance company may contest the claim or try to minimize the amount of compensation paid out. In such cases, it may be necessary to hire a lawyer to help negotiate a fair settlement.
It’s also worth mentioning that in some countries, it’s mandatory to have at least third-party insurance, which covers the damages to the other driver and his vehicle in the event of an accident caused by the policyholder.
Steps to follow for making a Third Party Claim
If you need to make a third-party claim after a car accident, here are some steps you can follow:
- Gather information: Collect information about the accident, including the names, contact information, and insurance details of the other drivers involved, as well as any witnesses. Take photos of the accident scene and any damage to your vehicle.
- Report the accident to the police: If anyone is injured or there is significant damage, it is important to call the police and have them file an accident report. This report will be necessary when filing your claim.
- Notify the other driver’s insurance company: Contact the other driver’s insurance company as soon as possible to report the accident. Provide them with your contact information and any relevant details about the accident.
- Keep records: Keep track of all expenses related to the accident, including medical bills, car repairs, and any other expenses.
- Wait for the insurance company to investigate: The other driver’s insurance company will investigate the accident and determine whether their policyholder was at fault. This process can take some time, so be patient.
- Provide any requested documentation: The insurance company may request documentation such as bills, receipts, and repair estimates. Be sure to provide this documentation in a timely manner.
- Follow up with the insurance company: Keep in touch with the insurance company throughout the claims process. Follow up if you have not received a response or if you have any questions about the status of your claim.
- Consult with a lawyer: If the insurance company denies your claim or offers an inadequate settlement, you may want to consult with a lawyer to help you navigate the legal process and ensure that your rights are protected.
It’s important to remember that the insurance company’s goal is to minimize the amount they have to pay out, so it’s important to be prepared, persistent, and have the necessary evidence. It’s also important to contact the other driver’s insurance company as soon as possible after the accident.

Own Damage Claim
An own damage claim is a type of insurance claim where the policyholder is seeking coverage for damages to their own vehicle. This can include damages from an accident, theft, or other covered events specified in the policy.
The policyholder will typically need to provide documentation and evidence of the damages, such as repair estimates and police reports, to the insurance company in order to file the claim. If the claim is approved, the insurance company will typically pay for the repairs to the vehicle, minus any applicable deductibles.
Points to Remember
- Check yourself and your vehicle carefully to see if there are any significant wounds. You will need to make the decision on whether to call for medical assistance based on the severity of the damage.
- Make the claim as soon as possible, generally within 24 hours of the deadline set by your insurance provider.
- If there is a delay, the claim may be withdrawn.
- Keep a record of the other car’s make, model, and color as well as its registration number.
- Speak with the on-scene witnesses to the accident and write down their names and phone numbers. In order to identify the individual who caused the accident, you might need to get in touch with them in the future.
- You can avoid filing a claim if you discover that the damage is minor and limited to the car. Make a thorough assessment of the problem and a quick decision.
- Avoid engaging in conflict with the third party, since this might lead to uncertainty that is needless.
- If your next move is evident, don’t hesitate to speak with the police or insurance company. Otherwise, try to avoid saying anything.
- Only move the car away from the scene of the collision if the police and the insurance provider give their approval and it’s for repairs or some other reason.
- You must fill out the claim form and submit all required paperwork for the claim. It can also be necessary to check the car.
- Take your car to a network garage for repairs if your auto insurance policy has a cashless claim option, and use the cashless service to avoid paying out of pocket for insured losses. The insurance will pay for the workshop immediately.
Also Read: How to Get a Car Insurance Online Now in India 2023!
Also Read: Top 10 best car insurance companies in the UK